About Erwin Bouchier Professional Solutions

Karen Erwin
Karen Erwin
Karen Erwin started her professional career as a lawyer and was, for 15 years, a commercial litigation partner in A&L Goodbody where she developed her practice in employment cases and contract law.

In 2002, after 8 years as executive Director and General Counsel in The Irish Times, Karen trained as a mediator and established her own firm Erwin Mediation Services – now one of the leading mediation providers in Ireland.

Karen has a unique wealth of experience of organisations and their restructuring having worked as executive and Chairperson in various types of corporate organisation across the private and public sectors. As a result of this, and connected to her legal qualification and commercial practice, Karen has become an expert on designing and implementing corporate structures and processes.

Managing change in organisations is what Karen does best, from design through to implementation, with training and support to the personnel to effect and embed those changes in the organisation. Her special blend of legal qualification and practice, hands-on business acumen and entrepreneurial skills, together with her mediation training and conflict resolution skills make her uniquely qualified to assist clients to fulfil their change management requirements.

Karen has a long history of training from training in the Law Society, Trinity College Dublin, NUI Galway, and in private companies and public bodies. As President of The Mediators’ Institute of Ireland (The MII) for seven years and as a Council member of the Irish Commercial Mediation Association she has been a driving force in the development of mediation in Ireland.

As Chairperson of the Irish Auditing and Accounting Supervisory Authority (IAASA) for 11 years Karen has been closely associated with corporate governance and regulation. During her 7 years as Chairperson of the Chairpersons’ Forum [of Ireland] Karen produced various papers and book chapters and lectured in corporate governance.

Qualifications:
M.MII; Dip Med UCD; MA TCD; Solicitor; CEDR and ADR Group accredited mediator

Relevant Positions:/Affiliations

  • President: The Mediators’ Institute of Ireland: 2005-2012
  • Member of the Standards Committee: International Mediation Institute
  • Council Member: Irish Commercial Mediation Association: 2005-2012

Memberships of Professional Bodies:

  • The Mediators’ Institute of Ireland: Advanced Member
  • Elder Mediation International Network: Certified Elder Mediator
  • International Mediation Institute: Certified Member
  • Irish Commercial Mediation Association: Member

mii_approvedmediator2016

Margaret Bouchier
Margaret Bouchier
Margaret Bouchier is a leading employment mediator, facilitator, trainer and investigator.

Her interest in team dynamics and collaborative workplace development originated from her work as operations and production manager with creative teams in the graphic design field throughout the ‘90’s and early 2000’s.

Her attendance on a Mediators’ Institute of Ireland (The MII) accredited mediation programme in 2002 struck a chord and, following more focused training in organisational and workplace mediation, she founded Working Solutions in 2004, a private practice specialising in mediation and associated interventions. Since 2004, Working Solutions – subsequently incorporated as Advanced Working Solutions Limited – has become a trusted provider of effective and accessible interventions to complex and sensitive workplace situations, with client organisations including Government Departments (ROI), semi-state bodies, private sector organisations (financial services/information technology/services industries), hospitals, healthcare providers, academic institutions, and voluntary organisations.

In addition to her mediation qualifications – M.MII, CertEM, MSSc – Margaret has continued to develop in related areas of conflict coaching and integrated ADR organisational design to help organisations and parties to constructively manage workplace conflict.

She is an experienced trainer having devised and delivered a broad range of training programmes through Working Solutions – Certified Mediator Training; Conflict Skills for Managers; Line Manager Training; Negotiation Training; Teambuilding – and on behalf of other training providers including: Baker Tilly Ryan Glennon; Burtenshaw Kenny Associates; Erwin Mediation Services; Harnett Tannam Consultants; Hibernian Training; and NUI Maynooth.

Since 2006, Margaret has been actively involved in the development of mediation in Ireland and internationally through her roles in The Mediators’ Institute of Ireland and more recently, The Elder Mediation International Network. In April 2016, Margaret was awarded The EMIN 2016 Sherren Award for her contribution to the development of Elder Mediation.

Qualifications:
M.MII; CertEM; MSSc (WBL Mediation Studies)

Relevant Positions:/Affiliations

  • Chairperson of the Ethics Committee: Elder Mediation International Network: 2012 to date
  • Steering Committee Member: The Kennedy Institute: Workplace Mediation Research Group: 2014-2017
  • Council Member/Executive Member: The Mediators’ Institute of Ireland: 2005-2012
  • Chambers Ireland/Courts Service Business and Commercial Mediation Scheme: MII Nominated Mediator: 2015 to date

Memberships of Professional Bodies:

  • The Mediators’ Institute of Ireland: Advanced Member
  • Elder Mediation International Network: Certified Elder Mediator
  • International Mediation Institute: Certified Member
  • Irish Commercial Mediation Association: Member

mii_approvedmediator2016